At Repawt, we strive to provide the best experience for dog owners and dog walkers alike. However, we know that no system is perfect—especially for newly launched apps and websites. That’s why we need your help! 🛠️

If you ever encounter a bug, glitch, or issue while using Repawt, don’t worry! We’ve made it super easy for you to report it so our developers can fix it as soon as possible.

👉 Submit your ticket here: https://repawt.dog/tickets
👉 Or navigate to My Account > Submit a Ticket in the app.

By reporting any problems you find, you’re directly helping us improve Repawt and ensuring that all users—including yourself—get a smooth and seamless experience.

🧐 Why Should You Submit a Ticket?

1️⃣ Because No System is Perfect

Even the biggest tech companies in the world deal with bugs and glitches. Whether it’s a minor UI issue or a major functionality problem, your feedback helps us fix things faster!

2️⃣ Real-Time Tracking of Your Issue

Once you submit a ticket, you can track its status in real time. Our development team reviews tickets regularly, prioritizes critical issues, and works on resolving them as soon as possible.

3️⃣ Faster Fixes = Better Experience for Everyone

Your report could be the key to fixing a bug that affects multiple users. By submitting a ticket, you help make Repawt better for yourself and for the entire community!

📝 How to Submit a Ticket in Repawt

If you notice something isn’t working as expected, follow these simple steps to report it:

🖥️ On the Web Version:

1️⃣ Visit https://repawt.dog/tickets.
2️⃣ Click on "Submit a Ticket".
3️⃣ Fill out the form with the following details:

• Title

• Issue Type (e.g., Bug, Feature Request, Other)

• Detailed Description of the problem

• Screenshots (if possible) to help us understand the issue faster
  4️⃣ Click Submit, and you’re done! 🎉

📱 On the Mobile App:

1️⃣ Go to My Account.
2️⃣ Tap Submit a Ticket.
3️⃣ Fill in the required details, just like on the web version.
4️⃣ Hit Submit, and track your ticket in real-time! 🚀

💡 Pro Tip: The more details you provide, the faster we can diagnose and fix the issue!

🕵️ What Happens After You Submit a Ticket?

Once your ticket is submitted, here’s what you can expect:

✔️ You’ll receive a confirmation email with your ticket number.
✔️ Our developers will review your report and determine the priority level.
✔️ You can track your ticket’s status in real-time to see when it’s being worked on.
✔️ Once resolved, you’ll get an update letting you know the fix has been applied! 🎉

We appreciate every ticket submitted because it helps us create the best dog-walking platform possible! 🐕💙

🛠️ Common Issues You Might Encounter

Not sure if your issue is worth reporting? Here are some common problems that you can (and should!) submit a ticket for:

🐾 App crashes or unexpected errors
🐾 Booking issues (e.g., can’t confirm a booking, status not updating)
🐾 Payment-related problems
🐾 Profile updates not saving correctly
🐾 Notification delays or errors
🐾 UI/UX glitches (e.g., buttons not working, misaligned text, broken links)
🐾 Anything else that seems off!

Remember, even if you think it’s a small issue, it could be a big help to our development team!

❤️ Your Feedback Makes Repawt Better!

At Repawt, we value every single user’s experience, and we’re committed to continuously improving our platform.

🚀 If you ever run into an issue, don’t hesitate to submit a ticket. It only takes a minute, and your feedback directly contributes to a better experience for everyone.

Thank you for being part of the Repawt community! Together, we can make Repawt the best dog-walking app out there! 🐶💙

👉 Submit a ticket now: https://repawt.dog/tickets 🚀